RideLink Privacy Policy

Last updated: November 1, 2026

This policy is a good-faith, accurate description of what RideLink does today, drafted to reflect its actual behavior rather than generic boilerplate.

1. Introduction

RideLink ("we," "our," "the app") is a mobile application for motorcycle riders to see when friends are riding, organize and join solo and group rides, plan and attend events, coordinate with riding Crews, message other riders, share live location safely during active rides, and keep a personal history of their rides. This policy explains what information RideLink collects, how it's used, who can see it, and the choices you have.

2. Information We Collect

We do not collect your live location in the background, and we do not collect it before you start a ride or after sharing is turned off.

3. How We Use Information

We use the information above to operate RideLink's core features: showing you and your friends who's currently riding, coordinating group rides, events, and Crews, delivering messages you send to other riders, sharing live location with people you've explicitly authorized, maintaining your personal ride history and statistics, and operating in-ride safety features (Section 8). We do not use your data for advertising, and we do not sell your data to anyone.

4. Live Location Is Temporary By Design

Each live location update — the position shown on the map while you're actively riding with sharing on — automatically expires 30 seconds after it's sent. There is no history table for it — only your single most recent position is ever stored, and it is deleted the moment a ride ends, is cancelled, or you turn sharing off. This live, continuously-updating position is never stored permanently, and precise historical coordinates from it are never made publicly available.

5. Location Shared in Chat Is Different

Separately from live location above, RideLink lets you share a single snapshot of your current location as a chat message — a one-time pin, not a continuously updating position. Unlike live location, this is not automatically deleted after 30 seconds: like any other message you send, it's kept until you delete that message, or until the conversation and your account no longer exist. It's visible only to the people in that specific conversation (the other participant in a direct message, or fellow members of that Crew, Event, or Group Ride).

6. Ride History and Routes

This is separate from live location above: once a ride ends, its distance, duration, and — if recorded — a simplified version of the route you rode are saved to your own ride history, so you can look back on past rides. This history is visible only to you. It is never shown to friends, never made public, and never includes anyone else's position — even for group rides, each rider's own detailed route stays private to them specifically.

7. Who Can See What

Your live location and active-ride status are visible only to friends you've mutually accepted, or to fellow accepted members of the same active group ride — and only while a ride is genuinely active and sharing is on. Setting a ride's visibility to "Only Me" hides it from everyone, including friends. Your profile, ride history, and recorded routes are private by default and only become visible to other riders if you explicitly mark your profile public — and even then, your recorded routes remain private to you. If you join a Crew, your membership is visible to your fellow Crew members (and your current Crew(s) are shown on your profile) — never to riders outside those Crews. Some Group Rides and Events can be made public by their organizer, meaning any RideLink rider can discover and request to join them; an organizer approves each request before that rider gains any access to the group's chat or members' live location.

8. In-Ride Safety Features

RideLink's safety tools — manual SOS and assistive alerts such as "rider may be separated" or "location updates interrupted" — only ever run while you're actively riding, and only report what your device can genuinely observe from GPS and connectivity signals. There is no automatic crash detection, and no background monitoring while you're not riding. If you've designated an emergency contact (Section 2), triggering SOS or certain safety alerts notifies that contact through RideLink's own in-app/push notification system — never SMS or email — and temporarily grants them visibility into your live location for the duration of that safety event. Your emergency contact must already be a mutually accepted friend on RideLink; we have no way to notify a phone number or email address you haven't connected with on the app. These features are best-effort and are not a substitute for your own judgment or attentive riding — see our Terms of Service.

9. Third-Party Service Providers

We work with a small number of service providers to operate RideLink, each receiving only what's needed to run the feature they support:

None of these providers is authorized to use your data for their own purposes, and RideLink never embeds database administrator credentials in the app itself.

10. Data Retention

Live location data is retained for at most 30 seconds and deleted immediately when a ride ends, is cancelled, or sharing is turned off (Section 4). A location you share as a chat message is retained like any other message — until you delete it, or the conversation/account it belongs to no longer exists (Section 5). Removing a direct message thread from your own inbox hides it from your own view only; it does not delete the underlying messages or affect the other participant's own copy of the conversation. Ride history, profile, Garage, Group Ride/Event/Crew, and chat data are otherwise retained until you delete them or delete your account (Section 12).

11. Content You Share From Other Apps

"Share to RideLink" lets you share a link, caption, or image from another app directly into RideLink to pre-fill a new Event. Only what you actively chose to share is read — RideLink never scrapes or fetches anything else from the source post or app. If what you shared includes a Google or Apple Maps link, RideLink follows that link's own redirect (for a shortened link) and resolves its location through Mapbox's geocoding service (Section 9) so the Event's location field can be pre-filled; no other part of the shared content is sent anywhere beyond RideLink's own servers.

12. Your Rights and Choices

You can turn live location sharing off at any time from the Map screen, change your ride and profile visibility, manage notification categories, and adjust safety alert preferences from Settings. You can delete an individual chat message at any time, and remove a direct message thread from your own inbox (Section 10). You can permanently delete your account at any time from Settings > Account > Delete Account, without contacting us. Before you confirm, the app shows you exactly what deletion will take with it (your bikes, an active ride if any, and any group ride or event you organize — deleting your account also removes those for every other member, since there's no separate leader-transfer feature). Deletion is immediate and permanent: once confirmed, your account and the data above cannot be recovered, and the same credentials can't be used to sign in again. Full steps: Delete Your Account.

13. Children's Privacy

RideLink is not directed at children, and we do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

14. Data Security

We use database-level access controls so that your data — including live location, chat messages, and ride details — is only ever readable by parties this policy describes as authorized to see it (you, your accepted friends, or fellow accepted members of the relevant Crew/Event/Group Ride, as applicable), enforced independently of the app itself.

15. Changes to This Policy

As RideLink evolves, this policy may change. We'll update the "Last updated" date above when it does, and material changes will be reflected here before they take effect.

16. Contact Us

Account deletion is self-serve in the app (Section 12) and doesn't require contacting us. For any other question about this policy or your data, reach us at sminhas1989@gmail.com.